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Quick contact
Mail: service@babyonlinedress.de
Made to measure
Our wedding dresses are available in standard sizes and as custom-made options. Please use this table as a reference to find your perfect size.
| Standard Size | US Size | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| US0 | US2 | US4 | US6 | US8 | US10 | US12 | US14 | US16 | US14W | US16W | US18W | US20W | US22W | US24W | US26W | |
| EU Size | EU30 | EU32 | EU34 | EU36 | EU38 | EU40 | EU42 | EU44 | EU46 | EU46 | EU48 | EU50 | EU52 | EU54 | EU56 | EU58 |
| UK Size | UK4 | UK6 | UK8 | UK10 | UK12 | UK14 | UK16 | UK18 | UK20 | UK20 | UK22 | UK24 | UK26 | UK28 | UK30 | UK32 |
Detailed Measurements
| Size | US0 UK4 EU30 |
US2 UK6 EU32 |
US4 UK8 EU34 |
US6 UK10 EU36 |
US8 UK12 EU38 |
US10 UK14 EU40 |
US12 UK16 EU42 |
US14 UK18 EU44 |
US16 UK20 EU46 |
|---|---|---|---|---|---|---|---|---|---|
| Bust | 80cm 31.5" |
83cm 32.5" |
84cm 33" |
88cm 34.5" |
90cm 35.5" |
93cm 36.5" |
97cm 38" |
100cm 39.5" |
104cm 41" |
| Waist | 62cm 24.5" |
65cm 25.5" |
68cm 26.5" |
70cm 27.5" |
72cm 28.5" |
75cm 29.5" |
79cm 31" |
83cm 32.5" |
86cm 34" |
| Hip | 88cm 34.6" |
91cm 35.75" |
92cm 36.75" |
96cm 37.75" |
98cm 38.75" |
101cm 39.75" |
105cm 41.25" |
109cm 42.75" |
112cm 44.25" |
| From Hollow to Floor | 147cm 58" |
147cm 58" |
147cm 58" |
150cm 59" |
150cm 59" |
152cm 60" |
152cm 60" |
155cm 61" |
155cm 61" |
| From Crown to Floor | 160cm 63" |
160cm 63" |
160cm 65" |
165cm 65" |
165cm 65" |
170cm 67" |
170cm 67" |
175cm 69" |
175cm 69" |
| Size | US14W UK20 EU46 |
US16W UK22 EU48 |
US18W UK24 EU50 |
US20W UK26 EU52 |
US22W UK28 EU54 |
US24W UK30 EU56 |
US26W UK32 EU58 |
|---|---|---|---|---|---|---|---|
| Bust | 104cm 41" |
110cm 43" |
114cm 45" |
119cm 47" |
124cm 49" |
130cm 51" |
135cm 53" |
| Waist | 86cm 34" |
92cm 36.25" |
98cm 38.5" |
104cm 40.75" |
109cm 43" |
115cm 45.25" |
121cm 47.5" |
| Hip | 110cm 43.5" |
116cm 45.5" |
121cm 47.5" |
126cm 49.5" |
131cm 51.5" |
136cm 53.5" |
141cm 55.5" |
| From Hollow to Floor | 155cm 61" |
155cm 61" |
155cm 61" |
155cm 61" |
155cm 61" |
155cm 61" |
155cm 61" |
| From Crown to Floor | 175cm 69" |
175cm 69" |
175cm 69" |
175cm 69" |
175cm 69" |
175cm 69" |
175cm 69" |
How to Measure
How to Measure Bust
- Do not confuse with your bra size!
- Wear a non-padded bra (your dress has a built-in bra)
- Let your arms hang loosely at your sides
- Measure around the fullest part of your bust
How to Measure Waist
- Find your natural waistline
- This is the narrowest part of your waist
- Usually about 1 inch (approx. 2.5 cm) above your navel
- Keep the measuring tape comfortably loose so you have enough room to breathe
How to Measure Hips
- Find the fullest part of your hips
- Usually about 7 inches (approx. 18 cm) below the natural waistline
- The measuring tape should lightly brush over your hip bones
How to Measure Height (from Crown to Floor with Shoes)
- Stand straight, feet together
- Please measure barefoot
- Measure the straight distance from the crown to the floor
How to Measure from Neck to Floor
- Stand straight, feet together
- Please measure barefoot
- Start from the hollow between your collarbones
- Measure the straight distance to the floor
👧 Children - Standard Measurement
| Size (Height) |
Size | Bust (Bust) |
Waist (Waist) |
Hips (Hips) |
Hollow to Hem (Hollow to Hem) |
|---|---|---|---|---|---|
| 92 | 2 | 53 cm 20.9" |
51 cm 20.1" |
51 cm 20.1" |
65 cm 25.6" |
| 98-104 | 3 | 56 cm 22.0" |
53 cm 20.9" |
53 cm 20.9" |
70 cm 27.6" |
| 110 | 4 | 58 cm 22.8" |
56 cm 22.0" |
56 cm 22.0" |
74 cm 29.1" |
| 116-122 | 5 | 61 cm 24.0" |
58 cm 22.8" |
58 cm 22.8" |
79 cm 31.1" |
| 122-128 | 6 | 64 cm 25.2" |
61 cm 24.0" |
64 cm 25.2" |
80 cm 31.5" |
| 128-134 | 7 | 66 cm 26.0" |
64 cm 25.2" |
66 cm 26.0" |
81 cm 31.9" |
| 134 | 8 | 69 cm 27.2" |
66 cm 26.0" |
69 cm 27.2" |
84 cm 33.1" |
| 140 | 9 | 71 cm 28.0" |
69 cm 27.2" |
74 cm 29.1" |
86 cm 33.9" |
| 146 | 10 | 74 cm 29.1" |
71 cm 28.0" |
79 cm 31.1" |
89 cm 35.0" |
| 152 | 11 | 77 cm 30.3" |
74 cm 29.1" |
84 cm 33.1" |
93 cm 36.6" |
| 158 | 12 | 81 cm 31.9" |
76 cm 29.9" |
86 cm 33.9" |
98 cm 38.6" |
| 164 | 13 | 84 cm 33.1" |
79 cm 31.1" |
88 cm 34.6" |
100 cm 39.4" |
| 170 | 14 | 86 cm 33.9" |
81 cm 31.9" |
89 cm 35.0" |
104 cm 40.9" |
⚠️ Important Notes on the Size Chart
Attention: The size chart shows actual body measurements. Please choose a size based on your actual measurements. Based on this, the dress offers some stretch for the wearer.
The size chart is provided as a general guide for size classification. Specific measurements may vary depending on style.
General Measurement Tips
Get Help
A second person ensures more accurate measurements
Wear Proper Clothing
Wear only underwear when measuring
Measuring Tape Position
Keep the measuring tape parallel to the floor
Natural Posture
Stand relaxed and breathe normally
Use Centimeters
Provide all measurements in cm
Measure Multiple Times
Measure each dimension twice for safety
Custom Tailoring
For the perfect fit, we recommend custom tailoring. Your benefits:
Production time: 1.5-4 weeks
Important: Custom-made dresses are non-returnable
Need Help?
Our experienced team is happy to assist you. Contact us via email at service@babyonlinedress.de for personalized size advice and professional support in selecting your dream dress.
Free shipping on orders over €79
✅ Shipping with inclusive customs fees (DDP or CNE)
All prices include customs duties and import taxes!
You only pay the displayed price + shipping costs.No additional fees for delivery.
📦 Shipping location: China
All orders are shipped directly from our production and logistics center inChinasent.
Through direct shipping from the manufacturer, we can offer you high-quality bridal fashion at fair prices.
Shipping options
🚢 Standardversand (Economy Shipping)
| Destination country | Processing time | Shipping time | Total delivery time |
|---|---|---|---|
| Germany | 7-12 working days | 8-12 working days | 15-24 working days |
| Austria / Switzerland | 7-12 working days | 10-13 working days | 17-25 working days |
| Andere EU-Länder | 7-12 working days | 12-15 working days | 19-27 working days |
| Worldwide | 7-12 working days | 12-15 working days | 19-27 working days |
Shipping costs - Standard shipping:
| Order value | Shipping costs |
|---|---|
| Under 79 euros; | 19,99€ |
| 79€ - 149.99€ | 9,99€ |
| From €150; | FREE ✓ |
✈️ Expressversand (Fast Shipping)
| Destination country | Processing time | Shipping time | Total delivery time |
|---|---|---|---|
| Germany | 7-12 working days | 5-8 working days | 12-20 working days |
| Austria / Switzerland | 7-12 working days | 6-10 working days | 13-22 working days |
| Andere EU-Länder | 7-12 working days | 6-10 working days | 13-22 working days |
| Worldwide | 7-12 working days | 7-12 working days | 14-24 working days |
Shipping costs - Express shipping:
| Order value | Shipping costs |
|---|---|
| Under 79 euros; | 29,99€ |
| 79€ - 149.99€ | 19,99€ |
| 150€ - 299.99€ | 9,99€ |
| From €300; | FREE ✓ |
💡 Note:You can choose the shipping method at checkout. Express shipping is carried out via DHL Express / FedEx.
Comparison: Standard vs. Express
| feature | Standard shipping | Express delivery |
|---|---|---|
| Delivery time (Germany) | 15-27 working days | 12-20 working days |
| Free shipping from | 150€ | 300€ |
| Shipping service provider | China Post / CNE | CNE Express / Hermes |
| Shipment tracking | ✅ | ✅ |
| Customs & taxes included | ✅ | ✅ |
🚨 Customs and taxes - Important information
✅ NO additional costs for delivery!
We ship according to the CNE or DDP principle (Delivered Duty Paid):
- ✅ All customs duties are already included in the price.
- ✅ Import VAT has already been paid.
- ✅ No handling fees for you
- ✅ No surprises upon delivery
You only pay:Product price + shipping costs (depending on order value and shipping method)
Shipment tracking
After the shipment of your order, you will automatically receive an email with:
- ✅ Your personal tracking number
- ✅ Link to shipment tracking
- ✅ Estimated delivery date
Tracking-Links:
- CNE: https://www.cne.com/en
- International broadcasts:www.17track.net
Delivery address
Please make sure that your delivery addresscomplete and correct is:
- ✅ Full name of the recipient
- ✅ Street and house number
- ✅ Postal code and city
- ✅ Land
- ✅ Phone number (for delivery notifications)
We cannot be held responsible for delays or losses caused by incorrect or incomplete address information.
Frequently Asked Questions (FAQ)
❓ What is the difference between standard and express shipping?
The Standard shippingis cheaper and takes 15-25 working days. TheExpress deliveryis faster (8-13 working days) and is carried out via DHL Express/FedEx, but costs more.
❓ Do I have to pay additional fees upon delivery?
No!All customs and tax fees are already included in the price (DDP or CNE). You only pay the displayed price + shipping costs.
❓ Why does the delivery take so long?
Since we ship directly from China, the delivery time includes processing time, international transport, and customs clearance. This allows us to offer you high-quality products at fair prices.
❓ Can I track my order?
Yes! You will receive a tracking number via email after shipping and can track your shipment online at any time.
❓ Can I change the shipping method after placing the order?
Please contact us within 24 hours after placing your order. We will try to change your shipping method if the order has not yet been processed.
Contact us if you have shipping problems
If you have questions about your shipment or it does not arrive within the specified time, please contact us:
📧 E-mail: service@babyonlinedress.de
🕐 Business hours:Monday - Saturday, 9:00 AM - 6:00 PM (CET)
💙 Our promise to you
We are committed to offering you exquisite bridal fashion of the highest quality at fair prices. By shipping directly from our production site in China, we can avoid intermediaries and provide you with better prices.
Transparency is important to us:Therefore, we honestly inform you about shipping times and cover all customs and tax costs for you. No hidden fees, no surprises!
14-day return policy
✅ Your statutory right of withdrawal
You have the right to withdraw from this contract within 14 days.
The withdrawal period is 14 days from the day you or a third party designated by you takes possession of the goods.
Exclusion from the right of withdrawal: The right of withdrawal does not apply to goods that are not suitable for return for hygiene reasons. Returns due to incorrect size or personal preference will not be accepted.
📋 Overview of return conditions
| Criterion | Details |
|---|---|
| Return period | 14 days from receipt of goods |
| Return shipping costs | Paid by the customer |
| Return address | will be communicated after return request |
| Refund period | Within 14 days after receipt of goods |
| Refund method | To the original payment method |
| Refund amount | Full purchase price (excluding original shipping costs) |
❌ Cancellation policies
| Period after order | Refund |
|---|---|
| Within 24 hours | 100% Item price + shipping costs |
| 24-48 hours | 80% Item price + shipping costs |
| 48-72 hours | 50% Item price + shipping costs |
| After 72 hours | Only shipping costs |
| After shipping | No cancellation possible |
🔄 How returns work
🖱️ Exercise right of withdrawal online (EU Directive 2023/2673)
According to EU Directive 2023/2673, you can exercise your right of withdrawal directly through our website:
- Step 1: Click the "Submit Withdrawal" button on our website.
- Step 2: Fill out the form: Your name, order number, your email address. (Return reason is optional.)
- Step 3: Click "Confirm Withdrawal".
- Step 4: You will receive a confirmation email with a timestamp immediately.
Step 1: Register return
Contact us within 14 days after receipt of goods:
- 📧 Email: service@babyonlinedress.de
Please specify:
- Your order number
- Items you wish to return
- Reason for return (optional, helps us improve)
Step 2: Receive return address
We will send you within 1-2 business days:
- ✅ The exact return address
- ✅ A return confirmation with your RMA number (Return Merchandise Authorization)
- ✅ Instructions for return shipping
Step 3: Pack and ship goods
Important:
- ✅ Items unworn, unwashed, and with all tags
- ✅ In the original packaging (if possible)
- ✅ Clearly mark the RMA number on the package
- ✅ Use insured shipping (recommended)
- ✅ Keep the tracking number
Shipping recommendation: Use a trackable and insured shipping service (e.g., DHL, Hermes, DPD). We are not responsible for lost returns without tracking.
Step 4: Receive refund
After receipt and inspection of the goods, we will refund you the full purchase price of the dresses within 14 days to your original payment method.
📍 Return address
⚠️ IMPORTANT: Do not return without authorization!
Please do NOT send your return without prior contact!
The exact return address will be communicated to you via email after your return request.
Unannounced returns cannot be processed and will be returned at your expense.
Return address (will be communicated after registration):
Note: This address will be confirmed to you via email after your return request. Please clearly mark the RMA number on the package.
💰 Return shipping costs
Cost overview
The costs of the return shipment are borne by the customer.
According to § 357 Abs. 6 BGB, you must bear the direct costs of returning the goods.
| Shipping location | Estimated costs | Recommended service provider |
|---|---|---|
| Germany | 5€ - 10€ | DHL, Hermes, DPD |
| Austria | 10€ - 20€ | Austrian Post, DHL |
| Switzerland | 15€ - 25€ | Swiss Post, DHL |
| Other EU countries | 12€ - 25€ | National Post, DHL |
| Worldwide | 20€ - 50€ | National Post, DHL, FedEx |
Important notes on return shipping costs:
- The stated costs are estimates and may vary depending on weight and shipping provider
- We recommend insured shipping with tracking
- Keep the shipping receipt and tracking number
- Return shipping costs will NOT be refunded (except for defective or damaged goods)
⏱️ Refund periods
| Step | Time frame |
|---|---|
| Process return request | 1-2 business days |
| Goods arrive at our location | Depending on the shipping provider (3-15 business days) |
| Quality check of the return | 2-3 business days after receipt of goods |
| Refund to your account | Within 14 days after receipt of goods |
| Credit visible in your bank account | 3-5 business days (depending on your bank) |
💳 What will be refunded?
| Item | Will be refunded? |
|---|---|
| Product price | ✅ YES |
| Original shipping costs | ❌ NO |
| Return shipping costs | ❌ NO |
Example:
Order value: 150€
Shipping costs (standard): 9.99€
Total amount paid: 159.99€
Upon return, you will receive back: 150€
Your costs: Return shipping (approx. 7€) + original shipping costs (9.99€) = 16.99€
❌ Exclusion from the right of withdrawal
The following items cannot be returned:
- ❌ Custom-made dresses (made to your individual measurements)
- ❌ Personalized items (with embroidery, monogram, or other customizations)
- ❌ Items made to order (specially made for you)
- ❌ Worn, washed, or altered items
- ❌ Items without tags or damaged goods
- ❌ Underwear and hygiene products (for hygiene reasons)
- ❌ Sale items with more than 50% discount (if marked as "final sale")
Note: These exclusions comply with the legal provisions according to § 312g Abs. 2 BGB.
🔄 Exchange
We currently do not offer direct exchanges. If you want a different size or color:
- Return the item according to our return conditions
- Receive your refund
- Reorder the desired item
Tip: To receive your desired item faster, you can place the new order while the return is on its way.
🛡️ Damaged or defective goods
Complaint for defects
If you have received damaged or defective goods:
- 📧 Contact us immediately (within 48 hours of receipt)
- 📸 Send us photos of the defect/damage
- 📦 Keep the original packaging
Contact for returns
For questions regarding returns or exchanges, please contact us:
Customer service - Returns & Exchanges
📧 Email: kontakt@babyonlinedress.de
🕐 Business hours: Monday - Friday, 9:00 AM - 6:00 PM (CET)
Subject: Please use "Return - Order number [Your Number]"
📄 Withdrawal form (sample)
To:
Company name ：
Address：
City ：
ZIP Code ：
Email: kontakt@babyonlinedress.de
I/we hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*):
_____________________________________________
Ordered on (*): _______________ Received on (*): _______________
Name of consumer(s): _______________
Address of consumer(s): _______________
Signature of consumer(s): _______________ Date: _______________
(*) Delete as applicable
⚖️ Legal notices
This withdrawal instruction complies with the requirements of the German Civil Code (BGB), in particular:
- § 312g BGB - Right of withdrawal
- § 355 BGB - Right of withdrawal in consumer contracts
- § 356 BGB - Exercise of the right of withdrawal
- § 357 BGB - Consequences of withdrawal
Note on return shipping costs: According to § 357 Abs. 6 BGB, you must bear the direct costs of returning the goods if the delivered goods correspond to the ordered ones and if the price of the goods to be returned does not exceed 40 euros or if you have not yet made the payment or a contractually agreed partial payment at the time of withdrawal for a higher-priced item.
✅ Our promise
Your satisfaction is important to us. We want you to be completely happy with your purchase at babyonlinedress.de. If for any reason you are not satisfied, we accept returns within 14 days.
Transparency, fairness, and excellent customer service are our priority!
Status: June 2026 | Subject to change
More information here Contact
Company Address:
Suzhou Beibao Information Technology Co., Limited
Address:
NO 20 Building, Hefeng Industrial Park, NO 2 Taishang Road
Postcode: 215000
City: Suzhou
Province: Jiangsu
Country: China
Whatsapp: +1-213-294-9458
E-Mail: service@babyonlinedress.de
Business Hours:
Monday - Friday: 8:00 AM - 6:00 PM
Saturday - Sunday: 10:00 AM - 4:00 PM
Do you have questions about your order?
Our customer service team is happy to assist you. Please contact us via email at service@babyonlinedress.de or call us during our business hours.
Returns and Exchanges:
Information about returns can be found on our [Return Policy page].
